Frequently Asked Questions

What is Artsy.pk?

Artsy.pk is an online store to cater home decor needs. We specialize in Wall Frames made with high quality PVC material. We will introduce as much as possible different home decor items to our store.

How is the print quality?

We use high quality Premium Lustre Photo paper or Texture paper depending on type of image. And printed with HQ Epson Photo printers.

Can we customize our frames?

Yes, you can customize your frames. You can print any photo you want and you can also chose from a variety of different frame borders. To customize your Frames, Click here.

What if my parcel is broken?

We have a very safe and secure packaging, a frame is covered in multiple layers for ultra protection, but in any unforeseen circumstances, you get a damaged parcel, immediately let us know to get a 100% FREE Replacement.

What type of material do you use?

We use best available material for frame borders. Most of the frames are made with high quality PVC borders. However, some of the frames will use Wood, Aluminum or any other material mentioned in product description.

When will I receive my parcel?

Normally you get your parcel within 4-7 days of your order. In special cases, it might get delayed a bit. Contact us after 10 days of placing your order if you still haven’t received it.

What is Return/Refund policy?

Check our Refund and Returns policy here 

What is your shipping address for return?

Find our Complete address on this page